Mile Zero is operated by Fieldcraft LLC ("Mile Zero," "we," "us"). This policy explains what we collect, why, who we share it with, how long we keep it, and the choices you have. It covers the Mile Zero iOS app and this website, milezero.app.
We wrote this in plain language on purpose. If anything here is unclear, email us at contact@fieldcraftllc.com and we'll answer.
Location. While you're using the app, Mile Zero uses your device location to show nearby spots, to attach your on-site contributions to the right place, and to credit visits. We request location only while you're using the app ("When In Use"). We do not track your location in the background, and we do not keep a history of your raw location fixes. When we credit a visit, we keep only a coarse distance category and the date — the precise coordinate is discarded at that point.
Your account. When you sign in (including Sign in with Apple), we store your email address, a display name, and an internal account ID. If you use Sign in with Apple's private email relay, we only ever see the relay address Apple provides.
Your contributions. The heart of Mile Zero is the content you add: the spots you submit, notes and written observations, edits, and the messages you send to the in-app assistant and route planner. We store this to build the shared, contributor-driven map that is the product. Free-text you write to the assistant or planner is processed by our AI provider to generate responses. Proposed Place Names and Region Labels are processed by that provider to check them against our content policy before another traveler can see them (see service providers below).
Publication-safety records. If a proposed Place Name or Region Label violates our content policy, we do not keep the refused raw text on our servers. For abuse investigations, we keep a limited record linked to your account: the affected place, the policy category, the route used, the time, the policy version, and a protected digest of the text. An automated refusal does not by itself suspend or terminate your account.
Content reports. We retain reports, optional explanations and review history linked to your account. Contributor blocks are managed in Settings.
Membership. Apple processes payments. We retain purchase records and membership status, but never receive your card or bank details.
Trust and reputation. As you contribute, Mile Zero derives your impact, trust standing, visit count, and travelers-helped. This is part of how the community works and how contributions are weighted.
Diagnostics and support. We use service providers to investigate errors and improve reliability. We share diagnostic information, account identifiers when signed in, and any messages you submit when reporting a problem. IP-address storage is disabled for diagnostics.
Product analytics. When you're signed in, Mile Zero collects basic analytics about how you use features — for example which screens and actions you use — to understand what's working and improve the app. This is tied to your account ID so we can measure usage accurately. It never includes your location or the content you write, and you can opt out at any time (see "Your choices and rights"). Product analytics begins after you sign in.
Advertising measurement. We work with advertising partners to understand how our advertising brings people to Mile Zero. We share app usage information and device identifiers for this purpose.
Website analytics. On our website (milezero.app), we use a cookieless website-analytics service, so we can see roughly how many people visit. It sets no cookies, collects no personal information, and does not track you across other sites — so it needs no cookie banner. This applies to the website only, not the app.
How connections and maps work. When the app connects to the companies that help us run it, those companies see your device’s internet address (IP address) as part of the connection. Our map provider uses that address and the area you’re looking at to display streets, place names, and other map details. When you search for a place while adding a stop, our map provider receives the words you type and may use your current location or the point where you started adding the stop to put nearby results first. When you drop a pin, our map provider receives the pin’s exact location so it can identify the place.
We work with the following providers and partners to operate, improve and promote Mile Zero:
| Provider | What it does for Mile Zero | What it receives |
|---|---|---|
| Account and database services | Sign-in and our main database | Email, account ID, display name, all contribution content, trust data |
| Sign-in and app-store services | Sign in with Apple, In-App Purchase, app delivery | Sign-in identity (possibly a private-relay email), all payment details, app distribution |
| Cloud hosting | Hosts our application servers and website | App traffic, including request IP addresses in transit |
| AI services | Powers the in-app assistant, route planner, and publication-safety checks | The free-text you send to the assistant/planner and related place context; proposed Place Names and Region Labels |
| Route-planning services | Route-planner search and directions | The origin/destination place names you type and the resolved route |
| Map and place-search services | Displays streets, place names, and other map details, and finds places when you search or drop a pin | Your internet address (IP address) and the area you’re looking at. When you search for a place, the words you type and, when available, your current device location or the point where you started adding the stop. When you drop a pin, the pin’s exact location. |
| Feature-management and analytics services | Feature management and, when you're signed in, product analytics | Your account ID when signed in; which features are enabled; product-usage events (never your location or content) |
| Diagnostics and support services | Reliability diagnostics and problem reports | Crash, error, performance and app/device information; account ID when signed in; messages you choose to submit; diagnostic IP storage off |
| Advertising partners | Measure the effectiveness of our advertising | App usage information and device identifiers |
| Website-analytics services | Website analytics (page views for milezero.app) | Cookieless, aggregate page-view counts; no cookies, no personal data, no cross-site tracking |
| App build and update services | App builds and over-the-air updates | Update-check requests |
We require our providers and partners to protect your information consistent with this policy and use it for the purposes described above. Advertising partners process measurement information under their applicable terms and privacy policies.
Delete your contributions. You can delete any contribution at any time from within the app. It comes off your profile, your impact, and future summaries — as promised in the charter.
Choose who sees each spot. Every spot you add is Open, Shared, or Secret — your call, and it stays your call even if your Club dues lapse.
Turn off product analytics. Settings includes a "Share product analytics from this device" switch. Turn it off and Mile Zero stops sending product-analytics events from this installation. Another device or a reinstall starts with the default setting. This switch does not control advertising measurement. It also does not disable diagnostics or feature configuration.
Location. You can turn Mile Zero's location access on or off at any time in your device's iOS Settings. Mile Zero only asks for location while you're using the app.
Your California privacy rights (CCPA/CPRA). If you're a California resident, you have the right to know what personal information we collect, to access and delete it, to correct it, and to opt out of the sale or sharing of your personal information. We will not discriminate against you for exercising them.
To exercise any of these rights, email contact@fieldcraftllc.com. We may need to verify your identity before acting on a request.
You can delete your account in Settings → Account → Delete account, or contact us for help. When we delete your account, we remove your personal information — your email, display name, content reports and reviewer responses, publication-safety records, and the personal details in your assistant/planner history are removed, with any remaining personal details in stored conversations stripped within about 30 days. An active legal or security hold may require us to keep a publication-safety record until the hold ends. Contributions you made to the shared map may remain as part of the community's data, but detached from your identity.
Because location is central to Mile Zero, here's exactly how we handle it:
Mile Zero is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, email contact@fieldcraftllc.com and we'll delete it.
At launch, Mile Zero is available in the United States only, and this policy is written for U.S. users under U.S. law, including the California Consumer Privacy Act. If we expand to other regions, we'll update this policy to reflect the additional rights that apply.
We use industry-standard measures to protect your information, including access controls on our database and encryption of data in transit. No system is perfectly secure, but we take reasonable steps to safeguard what you entrust to us.
We're transparent about features we've decided to add but that are not yet in the app at launch. We will update this policy before it begins collecting data:
If we make material changes, we'll update the "last updated" date and, where appropriate, notify you in the app. Continuing to use Mile Zero after a change means you accept the updated policy.
Questions, requests, or concerns about privacy? Email contact@fieldcraftllc.com.
Fieldcraft LLC · milezero.app