Mile Zero is operated by Fieldcraft LLC ("Mile Zero," "we," "us"). This policy covers the Mile Zero app and milezero.app.
Location. While you use the app, we use your location to show nearby spots, place your contributions and credit visits. We do not track your location in the background or keep a location history. For a visit, we keep only a rough distance and the date.
Account. Your email address, display name and an account ID. If you sign in with Apple and hide your email, we see only the relay address Apple provides.
Contributions. The spots, notes and edits you add. We use them to build the shared map.
Assistant and planner messages. Your messages to the in-app assistant and planner. We use them to answer you.
Community questions and answers. When you post a question or answer, we show it with your member ID to other travelers who can access it. Place-sharing settings and contributor blocks limit who sees it. We never automatically publish your private planner conversations or notes.
Public member ID. Your posts show a member ID made from words in your email address (before the @) or display name, plus a number, or a generic label if those words are unavailable or fail our content check. It never shows your email domain, but other travelers may recognize the words.
Activity and interests. We use the spots you view, your contributions and your visits to choose which community questions to show you. Other travelers cannot see this.
Trust and reputation. We work out your impact, trust standing and visit count from your contributions. This affects how much weight your contributions get.
Membership. Apple handles payment. We keep your purchase and membership status, never your card details.
AI processing. Our AI service answers your assistant and planner messages, checks proposed names, member IDs and posts against our content policy before others see them, and reads questions to connect them with relevant places and travelers. It does not use your text to train its models.
Content checks. If something is rejected, we do not keep the text. We keep a limited record (what was checked, when, why, and a one-way fingerprint of the text) to investigate misuse. A rejection alone won't suspend or close your account.
Reports and blocks. We keep content reports you submit, any explanation you include, and our review and response. You can manage contributor blocks in Settings.
Diagnostics and support. Error, performance and device information, and your account ID when you're signed in, so we can fix problems. Diagnostics do not store your IP address. If you report a problem, our support provider receives the message you send, so please leave out sensitive information.
Product analytics. which features and screens you use, linked to your account ID, so we can improve the app. It never includes your location or what you write.
Advertising measurement. To learn how well our own ads work, the app sends our advertising partner device identifiers and app usage information, such as when the app is installed and opened. After you sign in, with product analytics on, it also sends three events: account creation, your first planner result on this device, and each saved check-in. These include no account ID, location or content, and are used to report campaign results, not to build audiences or target ads.
Website. Our website analytics counts page views without cookies. It collects no personal information and does not track you across websites.
Connections and maps. Services the app connects to see your internet address (IP address). Our map provider also receives the map area you view, what you search for and the exact point you're searching near, and the location of any pin you drop.
| Provider | Purpose | What it receives |
|---|---|---|
| Account and database services | Sign-in and storage | Account details, contributions, posts, member IDs, interests and reputation |
| Sign-in and app-store services | Sign-in, purchases and app delivery | Sign-in identity and payment details |
| Cloud hosting | Runs our servers and website | App and website traffic, including IP addresses |
| AI services | Answers messages, plans trips, checks content and matches questions | Your messages, posts, proposed names and member IDs, with related place information |
| Route-planning services | Finds routes | Start and end places and route details |
| Map and place-search services | Displays streets, place names, and other map details, and finds places when you search or drop a pin | Your internet address (IP address) and the area you’re looking at; when you search, the words you type and your current device location or the exact point you’re searching near; when you drop a pin, the pin’s exact location |
| Feature-management and analytics services | Feature settings and product analytics | Account ID, enabled features and usage information; no location or writing |
| Diagnostics and support services | Finds and fixes problems | Error, performance and device information; account ID when signed in; problem reports; no stored IP address |
| Advertising partners | Measures our advertising | Device identifiers and app usage information |
| Website-analytics services | Counts website page views | Page-view counts; no cookies or personal information |
| App build and update services | Builds and updates the app | Update requests |
We require providers to protect your information. Some providers, including our map, route-planning and advertising partners, also process information under their own terms and privacy policies. We work with no data brokers.
Sale, sharing and sensitive information. We do not sell your personal information or share it to target ads to you, and have not done so in the past 12 months. We do not knowingly sell or share the personal information of anyone under 16. Your precise location is sensitive personal information under California law. We use it only to provide the app's features and never for advertising.
De-identified information. We may combine information from many travelers so that it no longer identifies anyone, and use it to measure quality, improve Mile Zero and develop quality standards for place data. We keep it in de-identified form and do not try to re-identify anyone.
Contributions. Delete any contribution in the app, and choose whether each spot you add is Open, Shared or Secret. That choice stays yours if your membership ends.
Product analytics. Turn off "Share product analytics from this device" in Settings to stop product analytics and the three after-sign-in advertising events from this device. It does not stop install and app-open measurement.
Location. Turn location access on or off at any time in your device settings.
California rights. California residents can ask to know and access, delete or correct their personal information, and to opt out of its sale or sharing. We will not discriminate against you for using these rights. Email contact@fieldcraftllc.com; we may need to verify your identity. Someone you authorize may also ask for you, with proof of your permission.
Do Not Track. Our website does not respond differently to browser "Do Not Track" signals because it sets no cookies and does not track you across websites. When you use the app, our advertising partner may collect device identifiers and app usage information over time, as described above.
Delete your account in Settings → Account → Delete account, or email us. We delete your email, display name, content reports you submitted and our responses, content-check records, your post text and attribution, and your viewed spots and interests. Personal details in assistant and planner history are removed within about 30 days.
We keep your member ID reserved without its link to you, map contributions without your identity, and records under a legal or security hold.
Mile Zero is for adults 18 and older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has given us personal information, email us and we'll delete it.
Mile Zero is available in the United States. This policy describes the rights of U.S. users, including California residents.
We use access controls and encrypt data in transit. No system is completely secure.
We update the "Last updated" date at the bottom of this page whenever this policy changes. If we make a material change, we'll let you know in the app before it takes effect. We won't use information we already collected in a materially different way without your permission.
Questions about this policy? Email contact@fieldcraftllc.com, or write to Fieldcraft LLC, 2108 N St, Ste N, Sacramento, CA 95816, USA.